Privacy Policy

At AstroDeck, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Personal Information

We collect information that you voluntarily provide to us when you register for an account, make a purchase, or contact us for support. This includes:

• Name and email address
• Billing information and payment details
• Company name and job title
• Phone number (optional)
• Profile information and preferences

Usage Information

We automatically collect certain information when you access or use our platform:

• Device information (browser type, operating system, device identifiers)
• Log data (IP address, access times, pages viewed)
• Usage patterns and feature interactions
• Performance data and error reports

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing our services: To create and manage your account, process transactions, and deliver the features you request.
• Improving our platform: To understand how users interact with our services and identify areas for improvement.
• Communication: To send you important updates, respond to inquiries, and provide customer support.
• Security: To detect, prevent, and address technical issues, fraud, and abuse.
• Legal compliance: To comply with applicable laws, regulations, and legal processes.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: With third-party vendors who help us operate our platform (e.g., hosting, payment processing, analytics).
• Business transfers: In connection with a merger, acquisition, or sale of assets.
• Legal requirements: When required by law or to protect our rights and safety.
• With your consent: When you have given us explicit permission to share your information.

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response and breach notification procedures

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Opt-out: Unsubscribe from marketing communications at any time.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. These include:

• Essential cookies: Required for the platform to function properly.
• Analytics cookies: Help us understand how users interact with our platform.
• Preference cookies: Remember your settings and preferences.

You can manage your cookie preferences through your browser settings or our cookie consent tool.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission.

9. Children's Privacy

Our platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@astrodeck.com
• GitHub: github.com/astrodeck/astrodeck
• Data Protection Officer: dpo@astrodeck.com